We are the cleaner choice. What we use to clean our space makes it into our bodies. We use non- toxic, eco- friendly cleaning products with certified organic ingredients, which reduces chemicals on surfaces and in your air, keeping your family safe and healthy. We want you to feel good about your clean home.
Yes! We do not pick up your stuff and then clean.
Cancelations and Rescheduling
Appointments and services are especially important to us, and we strive to stay on schedule and make our clients happy. We understand that sometimes unexpected delays can occur. If you need to cancel or reschedule your appointment, we respectfully request you follow our policy.
Our Policy:
In the event RSU 14 has a school closure due to inclement weather, our business will be closed. We will contact you to re-schedule your appointment.
Your happiness is important to us.
You will get an e-mail and text reminder two days before your scheduled services. This reminder will provide the date of service with the arrival window you can expect the cleaning technicians to arrive.
Pets are a part of the family! During your home cleaning service, we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.
Payment for cleaning services is due the day of service, unless otherwise agreed upon. We take credit card on file and charge after each visit. No missing payments, no late fees, no worries on remembering to leave cash or check.
We provide all the cleaning supplies and equipment to perform our service. If you prefer a different product be used, we are happy to use it as long as you leave it out for us and let us know ahead of time.
No, there are no contracts. The only thing we ask is if you must cancel a regular scheduled appointment, that you do it at least 48 hours in advance. Customer service is important to us and we want to be able to help other's too who may be waiting for services with us.
We ask that your alarm system is disarmed on the day of service so that we can get in to perform services without it going off or it needing to be reset.
While tips in this industry are not expected, it is always greatly appreciated. NEVER feel like you HAVE to tip, and NEVER tip in hopes of receiving better service. You should only tip if you feel you are receiving great service.
We normally work in teams of two although on occasion, we will send a team of three depending on the needs of your home and size.
Majority of our clients are not at home when we come to clean. We will make personal and confidential arrangements with you on how to gain access to the house. Normally a duplicate key is the best solution or the lock code. (if you have one) We always lock up when we leave. If we are unable to gain access to your house for a regularly scheduled cleaning, we must charge you a Lockout fee of 50% of your service price.
We serve Raymond, Casco, Naples, Poland, New Gloucester, Gray, Windham, Mechanic Falls, Otisfield, Oxford, to include other neighboring towns of Raymond within limitations.
In the event your scheduled appointment falls on a holiday that we are closed or we have inclement weather that prevents us from working, you will be notified and we will contact you to reschedule your service.
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